Our service is delivered to the highest standards and is based on the framework of service ethics, safety, good practice and training as promoted through the National Association of Senior Move Managers. Michelle is one of the longest standing members of NASMM throughout Europe.
A Senior Move Manager is a person who has extensive training, experience and empathy – this enables them to provide a full range of quality support services for an older person who is downsizing their home in later life. We spend all day immersed in the work of Senior Move Management.
Michelle is a housing professional with over 30 years experience in supporting people with housing issues, including time working within the housing policy, welfare benefits and supported housing fields. She has worked for the National Housing Federation, local authorities and housing associations. In 2011 Michelle set up the Yorkshire Move Manager – providing specialist support to older people moving home. Michelle is a Board Member of a Housing Association. Michelle established and is co-owner of The Senior Move Partnership.
Andrew joined the business in March 2014 – helping to meet the growing demand for our specialist senior move service. With over 35 years experience in the housing sector, Andrew has worked for various housing associations and local authority providers. He has managed older persons’ housing provision and from a personal perspective of moving his elderly father into care, understands the need for effective support during this challenging time.
Why Choose Us?
Excellent project managers – with experience and understanding of all elements of the moving home process and of what needs to take place at each stage. This ensures that we help the client to achieve their goal of a stress-free home move. We pride ourselves on delivering a superb service to meet our client’s needs – wherever they live and wherever they are moving to .
Experienced in planning and delivering the physical support required – our clients often need help with the tasks involved with downsizing. They may not be able to reach the top cupboards, or lift heavy items from shelves, they may tire quickly but they want to be involved and remain in control of their move. We work on a one to one basis with our clients, delivering on-site downsizing support. We work hard to understand the concerns of our clients and their families – to make sure we deliver the best and most cost-effective solution for them.
Ready with emotional support – our clients often get to a point in the sale & purchase when they feel overwhelmed by the paper work, the seemingly never ending ‘impossible’ questions that solicitors want answered and start to think it’s just not worth continuing. This is where our ability to provide emotional support is so beneficial and can prevent a lost sale. By working closely with the client, we are aware when things become too much, are happy to make a cup of tea and listen to their concerns and provide copious amounts of reassurance and practical help. We are their support throughout what can be a challenging time.